Berkley North Pacific Insurance Company Review 2025
Written by
Ann Herro has been writing about insurance and employee benefits for over 15 years. She covers topics ranging from car insurance to healthcare costs.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Berkley North Pacific Score:
5 Stars
Berkley North Pacific was founded in 1967, giving the carrier several decades of experience in the insurance industry. The carrier is a part of the W.R. Berkley Corporation, a Fortune 500 company and one of the largest commercial lines property and casualty insurance providers in the U.S.
Berkley North Pacific currently offers business insurance in the states of Washington, Oregon, Utah, Idaho, and Montana.
Thanks to its long-standing history and strong parent company, Berkley North Pacific has become known as a trustworthy insurance company with a strong outlook for the future. AM Best, the leading global credit rating agency monitoring the insurance industry, gives Berkley North Pacific an “A+” (Superior) rating, indicating the carrier is capable of offering guaranteed, secure coverage.
We award Berkley North Pacific a final rating of 5 out of 5 stars. The carrier has plenty of experience, along with excellent financial strength ratings. The company also receives an A+ rating from the BBB and has no BBB complaints filed against it.
While coverage is not available nationwide, Berkley North Pacific provides numerous coverage options for business clients within its service area. The carrier’s website is modern, informative, easy to browse, and provides online services that today’s insurance customers have come to expect, such as getting matched with an agent.
The insurance company also provides 24/7 claims filing for their customers. As part of a parent company that’s one of the largest commercial lines property and casualty insurance providers in the US, it’s easy to see how Berkley North Pacific has earned their position as one of our top picks.
If you live in the Pacific Northwest and are looking for insurance solutions that can be satisfied by any of their products, don’t hesitate to ask your independent insurance agent about entrusting Berkley North Pacific with your coverage needs.
Berkley North Pacific Pros and Cons:
Consider these pros and cons before selecting Berkley North Pacific as your business insurance carrier.
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To find business insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your industry and coverage needs and get connected to an agent near you.
Berkley North Pacific Insurance Products:
Berkley North Pacific offers the following portfolio of business insurance solutions:
- Commercial property insurance
- General liability insurance
- Commercial auto insurance
- Inland marine insurance
- Umbrella insurance
- Equipment breakdown coverage
The carrier also offers specialty policies designed for specific industries, such as construction, food and agriculture, and manufacturing. An independent insurance agent can help you learn about all the products offered by Berkley North Pacific.
Berkley North Pacific Specializes in These Industries:
- Construction
- Food and agriculture
- Healthcare
- Manufacturing
- Professional Services
- Retail
- Services
- Wholesale distribution
What Discounts Does Berkley North Pacific Offer?
Berkley North Pacific does not make information about its discounts readily available on its public website. An independent insurance agent can get quotes from the carrier that may include discounts, where available.
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Berkley North Pacific Customer Service
Berkley North Pacific Insurance allows customers to file claims via phone any time of the week. It also offers the BNP Customer Service Portal for the easiest and fastest way to file a claim.
The carrier also provides the following customer service options:
- 24/7 claims reporting hotline
- Email contact option
- Snail mail contact option
- General contact form available on website
- Phone hours restrictions are not noted
Another way to handle your customer service needs is to work with an independent insurance agent. Independent insurance agents can help make customer service easier for you by handling claims and other concerns.
Berkley North Pacific FAQs
Berkley North Pacific allows customers to file claims over the phone, 24/7 and via its Customer Service Portal. The public website promises that the insurance company will contact customers within one business day to follow up after a claim has been filed.
Berkley North Pacific Insurance offers separate hotlines for filing claims and for customer service inquiries. The BNP Customer Service Portal offers the following service options for customers:
- Multi-user leveled access your employees
- Access policy and endorsement documents for current and prior terms
- Opt-in for paperless billing, invoices, and/or policy documents
- Pay bills and view billing and payment history
- Report a claim or First Notice of Loss
- Access claims notes
- Check on the status of a claim
- Access and print auto ID cards
- Receive important updates
- View final audits
- Review electronic documents for policy and billing (as allowed by state)
Berkley North Pacific states that the easiest way to file a claim is to call the 24/7 hotline or use the BNP Customer Service Portal. As far as the process, the public website lists the following information:
"Prior to Reporting
Please have the following information ready if available:
- Policy number
- Names, contact phone number for all involved parties and witnesses
- Date, location, and time of loss
- Any police, fire, or other authorities involved or who responded
I reported a claim, what happens next?
Please expect to be contacted by Berkley North Pacific within one business day to obtain some basic information regarding the incident.
During this first contact, your Claim Representative will also explain the claims handling process. In addition, you will receive a claim number associated with your report.”
Berkley North Pacific’s public website is well-organized and easy to navigate. Finding important information is simple enough for both current and prospective customers. The insurance company outlines how to file claims as well as their claims response time frame promise clearly.
The website also provides several customer service options, such as finding an agent, online bill pay, and more. The insurance company also has a presence on LinkedIn to make itself more accessible to customers.
As a highly rated insurance company, Berkley North Pacific can be trusted to offer quality coverage. Berkley North Pacific provides the following commercial property insurance options:
- Buildings: This covers a business’s building.
- Business personal property: This covers a business’s property that is used for profit.
- Employee dishonesty: This covers losses due to employees who commit theft, forgery, or other dishonest acts.
- Utility services: This covers losses due to utility interruptions.
- Ordinance and law: This covers costs associated with compliance with ordinances, standards, or laws.
An independent insurance agent can tell you more about Berkley North Pacific’s commercial business insurance, as well as the other products offered.
Berkley North Pacific earns extremely high ratings from both AM Best and the BBB. Its parent company, W.R. Berkley Corporation, boasts that all of its company members have also received strong ratings by Standard & Poor’s and offer reliable coverage that doesn’t disappoint. With its many coverage options for businesses, 24/7 claims reporting, strong parent company, and impressive financial strength, Berkley North Pacific certainly earns its status as a good and reputable insurance company.
https://www.berkleynpac.com
https://www.bbb.org/us/id/meridian/profile/insurance-companies/berkley-north-pacific-group-1296-1000039765