Ascendant Insurance Solutions Review 2025
Written by
Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Reviewed by
Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Ascendant Insurance Solutions Score
2.5 Stars
We award Ascendant Insurance Solutions a final rating of 2.5 out of 5 stars. Without an AM Best rating, it’s difficult to examine the company's financial strength and stability. However, it has received a high rating from the Better Business Bureau. Coverage is currently only available in 22 states.
Ascendant Insurance Solutions was formed in 2009 and is a Florida-based property and casualty insurance company. The insurance company represents admitted and non-admitted property and casualty insurance carriers specializing in personal and commercial lines. The carrier's catalog includes home insurance, general liability insurance, personal and commercial umbrella insurance, aviation insurance, yacht insurance, and much more.
The South Florida Business Journal recently named Ascendant Insurance Solutions the 52nd largest privately owned company in South Florida. According to the Hispanic Business 100, Ascendant Insurance Solutions is also one of the top 100 largest Hispanic-owned companies in the U.S. and the largest Hispanic-owned property and casualty insurance company in the state of Florida. Ascendant is uniquely suited to serve the Hispanic insurance marketplace through a fully bilingual staff.
While Ascendant Insurance Solutions offers many contact options, there's a concerningly high volume of customer complaints and negative feedback across the web. Many of these customers' reviews detail frustration in trying to communicate with the carrier and get claims resolved. So, overall, we say to work together with your independent insurance agent to survey other options to be your next trusted carrier.
Ascendant Insurance Solutions Pros and Cons:
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Ascendant Insurance Solutions Insurance Products by Type
Ascendant Insurance Solutions offers numerous commercial and personal insurance products, including the following:
Commercial Insurance:
- Workers’ compensation insurance
- Commercial auto insurance
- Motor truck cargo insurance
- Business owners policy insurance
- Commercial package policy insurance
- General liability insurance
- Commercial excess liability insurance
- Excess dealers open lot insurance
- Garagekeepers liability insurance
- Cyber liability insurance
- Employment practices liability insurance
- Professional liability insurance
- Builders risk insurance
- Lawyers professional liability insurance
- Aviation insurance
Personal Insurance:
- Apartment insurance
- Homeowners insurance
- Flood insurance
- Animal liability insurance
- Yacht insurance
- Personal umbrella insurance
Ascendant Insurance Solutions Homeowners Insurance Average Prices
Ascendant Insurance Solutions does not make information about its average home insurance rates readily available. Interested customers can contact the carrier directly or work together with a local independent insurance agent to request a quote. To get a better idea of how much home insurance might cost you, check out our homeowners insurance calculator.
What Discounts Does Ascendant Insurance Solutions Offer?
Ascendant Insurance Solutions does not publish information about specific discounts and savings opportunities. An independent insurance agent can obtain this information for you.
Ascendant Insurance Solutions Customer Service
Here's what to know about Ascendant Insurance Solutions' customer service options and availability:
- Phone
- Fax
- Snail mail
- Online claims reporting
- Customer service phone department has the following hours restrictions:
| Days | Hours (EST) | ||
| Monday-Friday | 8:30 a.m. - 5:30 p.m. | ||
| Saturday | CLOSED | ||
| Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you so you can relax and enjoy your coverage.
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Ascendant Insurance Solutions FAQs
Ascendant Insurance Solutions does not publish an average claims response time frame. The carrier allows customers to file claims via phone, fax, email, or online.
Ascendant Insurance Solutions allows customers to contact it through several mediums. The carrier's customer service phone department is available at typical hours, Monday through Friday. The insurance company also has a thorough social media presence, extending across Facebook, Instagram, LinkedIn, X, and YouTube, which makes it more accessible to customers.
Ascendant Insurance Solutions provides several methods for reporting claims. The insurance company encourages immediate electronic claims filing to speed up the claims process and expedite the initial handling of a claim. While the carrier instructs customers on how to file a claim, it does not detail a specific claims process.
Ascendant Insurance Solutions offers a user-friendly website and multiple customer service options online, including electronic claims filing, phone and email contacts, and an online portal for insured clients and agents. However, many customers report frustration from experiences in trying to get a hold of the carrier and failing. So, we're not able to say Ascendant Insurance Solutions offers a user-friendly experience.
Ascendant Insurance Solutions offers a variety of business insurance options, including workers’ compensation insurance, commercial auto insurance, and business owners policies. Policies are available for numerous industries.
The best way to learn details about the carrier's business insurance solutions is by speaking with an independent insurance agent in your area. Your agent can help you decide if Ascendant Insurance Solutions' business insurance is right for you.
Ascendant Insurance Solutions is a growing company that offers a variety of insurance types for businesses and individuals. Its focus on service and technology makes it an attractive option for certain types of clients. The carrier has a high rating from the BBB but is not rated by AM Best, which makes it difficult to gauge the company's financial strength and reliability. This, mixed with the negative customer reviews regarding the carrier's service, makes us hesitant to call Ascendant Insurance Solutions a good insurance company.
Ascendant Insurance Solutions' products may be right for business insurance customers and personal insurance customers in the 22 states where coverage is currently available. The carrier places a strong focus on the Hispanic customer market.
https://www.acicompanies.com/
https://www.bbb.org/us/fl/coral-gables/profile/insurance-companies/ascendant-commercial-insurance-inc-0633-90054938