Alfa Insurance Company Review 2025

Alfa sells personal and commercial coverage in 13 states and has high official ratings from AM Best and the BBB. However, it is not BBB-accredited.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

Trusted Choice's Alfa Insurance Score

3.5 Stars


We award Alfa Insurance a final rating of 3.5 out of 5 stars. Alfa offers a wide variety of coverage, making it appealing to many types of insurance customers. The carrier’s long-standing status and impressive financial strength clearly demonstrate its staying power. While Alfa has high official ratings from AM Best and the Better Business Bureau (BBB), the carrier is not BBB-accredited.

Alfa Insurance was founded in 1946, making it a well-established carrier with several decades of experience offering quality insurance policies to businesses and individuals alike. Though it currently only offers coverage in 13 states, a wide variety of options are available for customers. Many discounts are also offered. Offering 24/7 claims reporting is also another major perk.

The fact that the carrier works with independent insurance agents helps make it more accessible to loyal and prospective customers, as does the carrier’s official website, social media presence, and mobile app. Alfa's rates are higher than average in some categories, but its discounts can help customers save money. Overall, we recommend looking into Alfa Insurance with the help of your independent insurance agent to be your next trusted carrier.

Alfa Insurance Pros and Cons:

Pros: Cons:
Longstanding carrier
Coverage is only available in 13 states
“A+” (excellent) rating by Better Business Bureau (BBB)
Not BBB-accredited
“A” (excellent) rating by A.M. Best
Offers multiple types of insurance
Offers personal and commercial insurance
Network of independent insurance agents
Multiple discounts available
24/7 claims reporting

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

Alfa Insurance Products by Type

Alfa Insurance caters to both individuals and businesses and offers several types of coverage, including:

Life Insurance:

  • Permanent life insurance

Business Insurance:

Home & Property Insurance:

Vehicle & Auto Insurance:

  • Watercraft insurance

Other Personal Insurance:

  • Farm insurance
  • Health insurance

Alfa Insurance Homeowners Insurance

Alfa Insurance provides all the standard protections you need in a homeowners insurance policy, including liability, dwelling, contents, additional structures, and loss of use. Customers have the option to schedule valuable personal property for a higher coverage limit. Some additional coverage enhancements are detailed below.

Coverage types, features, and benefits:

Home systems protection

Alfa's optional home systems protection coverage can reimburse the policyholder for repairs or replacements to important home systems, such as refrigerators, if they break down due to an electrical or mechanical failure.

Personal property replacement cost

Alfa offers customers the option to add personal property replacement cost coverage, which can pay to fully replace home contents after a covered loss without factoring in depreciation.

Home-sharing

Alfa's optional home-sharing coverage is ideal for homeowners who use their properties as short-term rentals. This coverage can pay for losses that occur while renters are staying at your home.

Alfa Insurance Homeowners Insurance Average Prices

Alfa's home insurance rates are more expensive than the current national average. A policy with $300,000 in dwelling coverage costs an average of $2,735 per year from Alfa. In comparison, the current national average cost for a similar policy is just $2,304 per year. Here are some average Alfa home insurance rates by dwelling coverage amount.

Alfa Home Insurance Prices by Dwelling Coverage Amount

Dwelling Coverage Amount National Average Annual Premium Alfa Average Annual Premium
$150,000 $1,406 $1,587
$300,000 $2,304 $2,735
$350,000 $2,571 $3,125
$450,000 $3,118 $3,964
$750,000 $4,549 $6,347

Alfa's average home insurance rates were more expensive than the current national average in every dwelling coverage category we studied.

Alfa Insurance Car Insurance

Alfa Insurance also provides all the standard protections you need in a car insurance policy, including liability, uninsured/underinsured motorists, medical payments, collision, and comprehensive. A couple of additional coverages are detailed below.

Coverage types, features, and benefits:

Loss of use

Alfa's loss of use coverage provides reimbursement for a rental car if the policyholder's vehicle cannot be used due to a covered loss. Per-day coverage limits vary by policy.

Loss of income

Alfa's loss of income coverage provides up to 85% or $750 per month of your monthly income if you're unable to work due to a car accident. This coverage can last up to one year after the accident due to a continuous total disability.

Accidental death and dismemberment and loss of sight

Alfa's accidental death and dismemberment and loss of sight coverage can provide reimbursement if the policyholder suffers from death, dismemberment, or the loss of use of certain body parts or functions due to a car accident or being hit by a car. Coverage amounts vary by policy and case.

Alfa Insurance Car Insurance Average Prices

Alfa's average full coverage car insurance premiums are also more expensive than average. A full coverage auto insurance policy costs an average of $2,804 per year from Alfa.

In comparison, the current national average cost for a similar policy is $2,458 per year. However, Alfa customers can save money when they buy minimum coverage. Alfa's minimum coverage policies average $455 per year, while the national average is $678 per year.

Here are some average Alfa car insurance prices by driver age.

Alfa Average Annual Car Insurance Prices by Driver Age

Driver Age National Full Coverage Premium Alfa Full Coverage Premium
16 $5,229 $4,997
18 $4,501 $3,993
20 $4,972 $4,103
25 $3,031 $3,512
30 $2,622 $3,142

Alfa's average full-coverage car insurance premiums were actually cheaper than the current national average rate for drivers aged 16, 80, and 20. However, for drivers aged 25 or 30, Alfa's premiums were more expensive than average.

Methodology

Average rates for car insurance were based on a sample driver who is 40 years old and has a good credit score and clean driving record. The sample customer was quoted for an auto insurance policy with bodily injury liability coverage of $300,000 per accident and $100,000 per person, property damage liability coverage of $50,000 per accident, personal injury protection coverage of $100,000 per accident, and uninsured motorist bodily injury coverage of $300,000 per accident and $100,000 per person. The driver's collision and comprehensive coverages each had a $500 deductible.

What Discounts Does Alfa Insurance Offer?

Alfa Insurance offers a handful of competitive discount programs for its customers, most notably for auto insurance. These discounts include:

  • Defensive driver discount: This is offered to customers who have completed a qualifying defensive driving course.
  • Multi-car discount: This is offered to customers who insure two or more vehicles under one policy.
  • Umbrella discount: This is offered to customers who also have a qualifying farm, personal, or commercial umbrella policy.
  • Occupational discount: This is offered to qualifying educators, first responders, military members, auto manufacturers, and state or federal employees.
  • Homeownership discount: This is offered to customers who are also homeowners.
  • Youth honor student discount: This is offered to customers with full-time students who maintain a 3.0 or higher GPA.
  • Life insurance discount: This is offered to customers who also have Alfa life insurance policies.

An independent insurance agent can provide better discount information and premium quotes for coverage through Alfa Insurance. When it comes to coverage, independent insurance agents work hard to help get you the most for your money.

Alfa Insurance Customer Service

Alfa Insurance allows customers to handle claims over the phone or through the website, 24/7. The carrier's customer service options and availability are as follows:

  • Phone
  • Email
  • Snail mail
  • Live chat
  • 24/7 bill payment

The customer service phone department has the following hour restrictions:



Days Hours (CST)


Monday-Friday 6 a.m. - 10 p.m.


Saturday 7 a.m. - 9 p.m.


Sunday CLOSED

Alfa Insurance sells coverage primarily through independent insurance agents. Independent insurance agents are also available to handle claims and insurance concerns for you, making customer service even easier.

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Alfa Insurance FAQs

Alfa Insurance’s claims reporting hotline is available for customers in need via a toll-free phone number. Customers can also submit claims and file appropriate reports online through the website, or via mail. The carrier does not make an official claims response time frame promise.

Alfa Insurance offers a toll-free phone line for prospective and current customers to get in touch with it at extended hours, Monday-Saturday. However, the carrier’s claims reporting and billing departments can be reached 24/7.

Alfa breaks down its claim process into four simple steps:

  1. Customer provides details about the incident.
  2. Alfa reviews the claim and assesses the damage.
  3. The customer receives a repair estimate and a list of approved repair shops (for auto claims).
  4. Alfa will contact the customer about payment once all paperwork has been completed and the review is completed.

Thanks to Alfa Insurance’s website and phone options, customers can file claims and pay their bills at any time, 24/7. The carrier’s website is also intuitive and easy to browse, making it all the more appealing to prospective customers and more accessible to current customers.

The carrier also has a presence on social media, including Facebook, Instagram, and YouTube. Basically, Alfa Insurance makes itself highly accessible to current and prospective customers alike.

Alfa Insurance is highly rated by AM Best and the BBB. However, the carrier is not BBB-accredited. Overall, Alfa Insurance can be considered a good insurance company.

Alfa Insurance offers all the standard protections needed by homeowners, plus some optional coverage enhancements. Additional coverage options include personal property replacement cost, home-sharing, and home systems.

Alfa's insurance products may be right for individuals or professionals located in the 13 states where coverage is available. Customers can choose from auto, home, business, and other types of coverage.

Alfa's average home insurance rates are a bit more expensive than the current national average. A policy with $300,000 in dwelling coverage costs an average of $2,735 per year from Alfa. In comparison, the current national average cost for a similar policy is just $2,304 per year.

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https://www.alfainsurance.com/

https://news.ambest.com/PR/PressContent.aspx?refnum=32035&altsrc=122

https://www.bbb.org/us/al/mobile/profile/insurance-services-office/alfa-insurance-company-0463-4000008

https://www.bankrate.com/insurance/reviews/alfa/