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BIG-Brock Insurance Group, LLC
  • Business
  • Home
  • Auto
  • Life

BIG-Brock Insurance Group, LLC

Independent Insurance Agent in New Braunfels, TX

About us

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At BIG-Brock Insurance Group, LLC, we are a trusted independent Texas insurance agency dedicated to helping families and businesses protect what matters most. As a true Texas independent insurance agency, we compare coverage from 100+ top-rated insurance carriers to deliver personalized insurance solutions built around your needs and budget.

We specialize in commercial and business insurance for small to mid-sized companies across Texas, offering tailored protection that safeguards your business assets, employees, and ongoing operations from risk. Whether you need general liability, commercial auto, workers' compensation, property, cyber liability, or business owner's policies, our commercial insurance professionals will help you find the right coverage at competitive rates.

For homeowners and families, our Personal Lines Department focuses on providing exceptional homeowners insurance and auto insurance solutions. We shop multiple carriers to find you the best insurance quotes for home and auto coverage, helping you save time and money while securing the protection you deserve.

Our commitment to exceptional customer service means we're always available to answer your questions, guide you through the insurance process, and assist you with claims support when you need it most. It's this dedication to service that has earned us hundreds of 5-star reviews and long-lasting relationships with clients throughout Texas.

Go BIG. Save BIG. - Let us help you find the right coverage today.



Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Request a business insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

If a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.

Request a cyber liability quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Request a restaurant insurance quote

Why choose BIG-Brock Insurance Group, LLC

States we serve

  • Texas

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Home
  • Identity Fraud
  • Landlord
  • Motorcycle
  • Other
  • Personal Watercraft
  • RV / Motorhome
  • Renters
  • Special Event
  • Travel Trailer
  • Umbrella
  • Vacant Land
  • Valuable Items

Business insurance coverage

  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Cyber Liability
  • Directors & Officers
  • Employment Practices Liability
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Life & Annuities coverage

  • Annuities
  • Life

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Manufacturing - Wood / Paper / Paper / Mining / Plastics
  • Mining, Quarrying, and Oil and Gas Extraction
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Public Administration
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
  • Transportation and Warehousing
  • Utilities
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

AIG Insurance Company, Accredited Surety and Casualty Company, Admiral Insurance, All Risks, Allianz Life of North America, Allstate, AmTrust Financial, AmWINS Group, American Modern, American National Insurance, Ameritas, Anchor Insurance Company, Aon Insurance, Apogee Insurance Group, Attune, Benchmark Insurance Company, Berkley Select Insurance Company, Berkshire Hathaway GUARD Insurance Company, Bristol West Insurance Company, Burns & Wilcox, CRC Group, Cabrillo Coastal, Centauri Insurance, Chubb, Crum & Forster Insurance, Farmers Insurance Company, First Connect Insurance, Foresters, FrankCrum, Frontier Insurance Company, GeoVera, Hagerty, Hartland Mutual Insurance Co, Hippo Insurance, Hull & Company, Illinois Mutual Life, Integrity Insurance Company, Ironshore Specialty, K&K Insurance Group, Lloyd's, Manhattan Life Insurance Company, Maxum Indemnity Company, Mesa Underwriters Specialty Insurance Company (MUSIC), Mutual of Omaha, Myron Steves, NFP, National General Insurance (GMAC), Nautilus Insurance, Neptune Flood, Orchid Insurance Company, Philadelphia Insurance Companies, Pie Insurance, Propeller Bonds, QBE Insurance Corporation, Ryan Turner Specialty, Safe Harbor Insurance, SageSure Insurance, State Auto, Steadily, Surplus & Excess Lines, Swyfft Insurance, TAPCO, THREE Insurance, TWFG Insurance, Texas Builders Insurance, Texas FAIR Plan Association, Texas Mutual, The Hartford, Thimble, Tokio Marine HCC, Tower Hill Preferred, Transamerica, Trustmark Insurance, US Assure, USAlliance, Velocity Risk Underwriters, Victor Insurance, Wellington Insurance Group, Wright Flood, Zurich North America

BIG-Brock Insurance Group, LLC Team

Jessica Engesveen - Commercial Lines Manager
Jessica Engesveen
Commercial Lines Manager
(830) 631-8110
Designations
  • CISR
Ruth Saenz - Personal Lines Account Executive
Ruth Saenz
Personal Lines Account Executive
(830) 631-6110
Brenda Guerra - Customer Service Representative
Brenda Guerra
Customer Service Representative
(830) 631-8110
Elvie Reformina - Commercial Lines Support
Elvie Reformina
Commercial Lines Support
(830) 631-8110
Paula Brock - Vice President
Paula Brock
Vice President
(830) 631-8110

BIG-Brock Insurance Group, LLC Reviews

Average based on 26 reviews Leave a review

Customer Reviews

February 26, 2026

I would like to express my sincere appreciation for the outstanding assistance provided by Ruth Saenz. She was extremely helpful, attentive, and professional in addressing my needs during our conversation. Ms. Saenz also followed up regarding the emails I had been receiving from my lender concerning insurance coverage. She asked that I forward the email to her so she could review and resolve the matter, and she kept me informed throughout the process. She later contacted me to confirm that the issue had been addressed and that I should no longer receive further emails from the lender. I truly value her prompt response, professionalism, and dedication to excellent customer service.

February 26, 2026

Ruth Saenz was super helpful, knowledgeable, and easy to work with. Great communication and excellent customer service for both home and auto insurance. Highly recommend!

February 19, 2026

If youre a business owner, you need more than just a broker you need someone who understands risk and can guide you strategically. Brock Insurance Group does exactly that. Jessica is a star, she is there to answer my questions, and has even responded to my emails and text messages after hours. They provide detailed proposals, fast certificates, helpful resources, and ongoing support throughout the year. Elvie is quick to send anything that I need, and Brenda is so helpful and is a joy when she answers the phone! The communication is excellent and the service is top-tier.

February 19, 2026

We have had our policy with Brock Insurance Group for 5 years! The customer service is exceptional and the turnaround time for our requests are usually handled within the same day!

February 19, 2026

Ruth was fantastic in providing support when I needed car insurance at short notice. She was incredibly helpful, thorough, and proactive in following up, ensuring everything was handled smoothly and efficiently. I truly appreciated her professionalism and dedication throughout the process.

February 16, 2026

Brock Insurance Group is fantastic! They shopped my policies and saved me $800 a year on home and auto coverage. I love that they did all the comparison work for me and made the process simple and stress-free. Highly recommend them if youre looking to save money and still get great coverage!

February 16, 2026

I had such a great experience using Brock Insurance Group! They were able to get quotes from multiple carriers to get us a much better rate. I dont even know that was an option. I highly recommend getting a quote from BIG!

February 16, 2026

Excellent service and communication. They took the time to explain coverages, and compare what I have now vs what I need.

February 12, 2026

Jessica did a great job at answering questions and was very quick to respond with accurate and useful information. Definitely a lot more professional and knowledgeable than our previous agent.

February 12, 2026

If youre a business owner, you need more than just a broker you need someone who understands risk and can guide you strategically. Brock Insurance Group does exactly that. Jessica is a star, she is there to answer my questions, and has even responded to my emails and text messages after hours. They provide detailed proposals, fast certificates, helpful resources, and ongoing support throughout the year. Elvie is quick to send anything that I need, and Brenda is so helpful and is a joy when she answers the phone! The communication is excellent and the service is top-tier.

Our Commitment to Transparent and Trustworthy Reviews

We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.

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BIG-Brock Insurance Group, LLC

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