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About us
Serving San Antonio Since 1991
Serving San Antonio and Texas since 1991, we would be thrilled to help you!
At Tom Hotaling Insurance, our products are as unique as our clients, and our insurance knowledge and experience allow us to match the products you need with the right price for you. With superior expertise and years of training, you can't go wrong allowing our agents to guide you to the perfect insurance solution for your needs. From car and home insurance to commercial insurance and more, we have you covered.
What our clients are saying
"Tom takes the time to understand each customer's needs and then goes above and beyond to get them the right solution at a great price. A great and trusting person to know and to have protecting my family."
"Best ever insurance man. He's my guy!!"
"Great rates & excellent customer service. Highly recommend"
"Tom provides the utmost in courteous service as well as reasonable, affordable insurance."
"Insurance Experience at it's best! I recently changed all my insurance over and I can't believe it took me so long. Customer service and personal attention is a rare thing in this day and age but it's alive and well at Tom Hotaling Insurance. Soon after I switched I had a hail claim. The adjuster was prompt and courteous and handled the issue quickly. I highly recommend working with Tom for all your insurance needs. I can't add a new review but I wanted to update my review with a recent experience with Tom Hotaling Insurance on 8/20/2014: Customer service has died in so many ways but today I was totally surprised by some WOW customer service from Tom Hotaling Insurance Agency. My car died at the Alon HEB and for liability reasons they are not allowed to jump anyones car. Sheeesh...I miss the good ole days. Then I remembered my car insurance has road side assistance. I had recently taken everything out of my car for a car repair but found a copy of an old insurance card with the phone number to the office. Who answers the phone at 5:17pm? Tom himself. After a short conversation and providing me the phone number to the company he said look...you're about 10 minutes away and I've got jumper cables...let me just come by and see if that fixes it. I was NOT looking forward to sweating outside in the Texas heat for roadside assistance to get there, in who knows how long in 5 o'clock traffic, so I GRATEFULLY accepted. He was there in a jiffy and it took about 5 minutes to get everything working. I had been longing for the good ole' days of customer service and BAM Tom Hotaling delivered! I had used another "agent" for probably 25 years and I've had more contact from this agency in the last few years than I did the entire 25 years with my former agent AND he saved me money. Thanks Tom for being someone who delivers great service all the time, great rates and that over and above WOW customer service when I really needed it. I highly recommend Tom Hotaling Insurance Agency to anyone looking for great rates and great service."
"Great Folks, Great Service. They don't call Tom "The Governor" for nothing!"
"Very kind and smart company. They will treat you more than fair!"
"Greatest insurance guy ever!"
"Customer service has died in so many ways but today I was totally surprised by some WOW customer service from Tom Hotaling Insurance Agency. My car died at the Alon HEB and for liability reasons they are not allowed to jump anyone's car. Sheeesh...I miss the good ole days when people just helped people. Then I remembered my car insurance has road side assistance. I had recently taken everything out of my car for a car repair but found a copy of an old insurance card with the phone number to the office. Who answers the phone at 5:17pm? Tom himself. After a short conversation and providing me the phone number to the company he said look...you're about 10 minutes away and I've got jumper cables...let me just come by and see if that fixes it. I was NOT looking forward to sweating outside in the Texas heat for roadside assistance to get there, in who knows how long, in 5 o'clock traffic. I GRATEFULLY accepted. He was there in a jiffy and it took about 5 minutes to get everything working. I had been longing for the good ole' days of customer service and BAM Tom Hotaling delivered! I had used another "agent" for probably 25 years and I've had more contact from this agency in the last few years than I did the entire 25 years with my former agent AND he saved me money. Thanks Tom for being someone who delivers great service all the time, great rates and that above and beyond WOW customer service when I really needed it. I highly recommend Tom Hotaling Insurance Agency to anyone looking for great rates and especially great service."
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Personal and Commercial Lines insurance professionals
Ask me about these types of insurance...
Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.
Request an automobile insurance quoteAn independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.
Request a business insurance quoteGet multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.
Request a homeowners insurance quoteIf a data breach does happen, it's a wise decision to have a cyber liability insurance policy to help your company stay secure.
Request a cyber liability quoteAn independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.
Request an umbrella insurance quoteRestaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.
Request a restaurant insurance quoteWhy choose Tom Hotaling Insurance Agency
States we serve
- Texas
Our insurance coverages
Personal insurance coverage
- ATV
- Automobile
- Boat
- Builders Risk / Construction
- Collectible Auto
- Condo
- Farm
- Flood
- Health
- Home
- Identity Fraud
- Landlord
- Mobile Home
- Motorcycle
- Other
- Personal Watercraft
- RV / Motorhome
- Renters
- Special Event
- Travel Trailer
- Umbrella
- Vacant Land
- Valuable Items
Business insurance coverage
- Bonds
- Builders Risk
- Business Owners Package (BOP)
- Business Vehicle
- Contractors Equipment
- Cyber Liability
- Directors & Officers
- Employment Practices Liability
- Errors & Omissions
- General Liability
- Inland Marine
- Other
- Professional Liability
- Property
- Umbrella / Excess
- Workers' Compensation
Life & Annuties coverage
- Life
Industries we serve
- Accommodation and Food Services
- Administrative and Support and Waste Management and Remediation Services
- Agriculture, Forestry, Fishing and Hunting
- Arts, Entertainment, and Recreation
- Construction
- Educational Services
- Finance and Insurance
- Health Care and Social Assistance
- Information
- Management of Companies and Enterprises
- Manufacturing - Food / Beverage / Textiles / Apparel / Leather
- Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
- Manufacturing - Wood / Paper / Paper / Mining / Plastics
- Mining, Quarrying, and Oil and Gas Extraction
- Other Services (except Public Administration)
- Professional, Scientific, and Technical Services
- Public Administration
- Real Estate and Rental and Leasing
- Retail - Sporting Goods / Hobby / Music / General / Misc.
- Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
- Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
- Transportation and Warehousing
- Utilities
- Wholesale Trade
Recommended insurance company partners
Other companies we work with:
Aetna, Atlas General Agency, Bristol West Insurance Company, Centauri Insurance, Encompass, Homeowners of America, Infinity Insurance Company, MetLife Auto & Home, National General Insurance (GMAC), Oxford Life Insurance Company, Republic F&C Insurance Company, The Hanover Insurance Group, The Hartford, US Assure, United Healthcare, United States Liab, Vindati, Wright FloodTom Hotaling Insurance Agency Team
Tom Hotaling Insurance Agency Reviews
Customer Reviews
Tom takes the time to understand each customer's needs and then goes above and beyond to get them the right solution at a great price. A great and trusting person to know and to have protecting my family.
Best ever insurance man. He's my guy!!
Great rates & excellent customer service. Highly recommend
Tom provides the utmost in courteous service as well as reasonable, affordable insurance.
Insurance Experience at it's best! I recently changed all my insurance over and I can't believe it took me so long. Customer service and personal attention is a rare thing in this day and age but it's alive and well at Tom Hotaling Insurance. Soon after I switched I had a hail claim. The adjuster was prompt and courteous and handled the issue quickly. I highly recommend working with Tom for all your insurance needs. I can't add a new review but I wanted to update my review with a recent experience with Tom Hotaling Insurance on 8/20/2014: Customer service has died in so many ways but today I was totally surprised by some WOW customer service from Tom Hotaling Insurance Agency. My car died at the Alon HEB and for liability reasons they are not allowed to jump anyones car. Sheeesh...I miss the good ole days. Then I remembered my car insurance has road side assistance. I had recently taken everything out of my car for a car repair but found a copy of an old insurance card with the phone number to the office. Who answers the phone at 5:17pm? Tom himself. After a short conversation and providing me the phone number to the company he said look...you're about 10 minutes away and I've got jumper cables...let me just come by and see if that fixes it. I was NOT looking forward to sweating outside in the Texas heat for roadside assistance to get there, in who knows how long in 5 o'clock traffic, so I GRATEFULLY accepted. He was there in a jiffy and it took about 5 minutes to get everything working. I had been longing for the good ole' days of customer service and BAM Tom Hotaling delivered! I had used another "agent" for probably 25 years and I've had more contact from this agency in the last few years than I did the entire 25 years with my former agent AND he saved me money. Thanks Tom for being someone who delivers great service all the time, great rates and that over and above WOW customer service when I really needed it. I highly recommend Tom Hotaling Insurance Agency to anyone looking for great rates and great service.
Great Folks, Great Service. They don't call Tom "The Governor" for nothing!
Very kind and smart company. They will treat you more than fair!
Greatest insurance guy ever!
Customer service has died in so many ways but today I was totally surprised by some WOW customer service from Tom Hotaling Insurance Agency. My car died at the Alon HEB and for liability reasons they are not allowed to jump anyone's car. Sheeesh...I miss the good ole days when people just helped people. Then I remembered my car insurance has road side assistance. I had recently taken everything out of my car for a car repair but found a copy of an old insurance card with the phone number to the office. Who answers the phone at 5:17pm? Tom himself. After a short conversation and providing me the phone number to the company he said look...you're about 10 minutes away and I've got jumper cables...let me just come by and see if that fixes it. I was NOT looking forward to sweating outside in the Texas heat for roadside assistance to get there, in who knows how long, in 5 o'clock traffic. I GRATEFULLY accepted. He was there in a jiffy and it took about 5 minutes to get everything working. I had been longing for the good ole' days of customer service and BAM Tom Hotaling delivered! I had used another "agent" for probably 25 years and I've had more contact from this agency in the last few years than I did the entire 25 years with my former agent AND he saved me money. Thanks Tom for being someone who delivers great service all the time, great rates and that above and beyond WOW customer service when I really needed it. I highly recommend Tom Hotaling Insurance Agency to anyone looking for great rates and especially great service.
We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.
